Frequently Asked Questions
Find answers to common questions about our collections and services
What materials are used in HEAVEN MAYHEM jewelry?
Our pieces are crafted using high-quality materials including 18k gold plating, stainless steel, and ethically sourced gemstones to ensure durability and a premium finish.
How should I care for my items?
To maintain the luster of your pieces, avoid contact with water, perfumes, and lotions. Store them in the provided pouch when not in use.
Do you restock sold-out items?
Many of our popular styles are restocked periodically. We recommend signing up for back-in-stock notifications on the specific product page.
Can I modify or cancel my order after it's placed?
Orders are processed quickly to ensure fast delivery. Please contact our support team within 1 hour of purchase to request any changes.
Is your packaging sustainable?
Yes, we strive to use eco-friendly and recyclable materials for our packaging to minimize our environmental footprint.
Do you offer international shipping?
Yes, HEAVEN MAYHEM ships worldwide. Shipping costs and delivery times vary depending on the destination country.